General terms and conditions



Öztal Tourist Office and the Ötztal Gletscherbahn GmbH & Co KG (Marketing Association) offer a voucher system for the acquisition of prepaid vouchers, voucher packages for ski tickets in the form of a voucher. These vouchers can be subsequently cashed at a special internet cash point at the Öztal Gletscherbahn valley station or eventually with business partners.

2.Method of proceedings

a)The vouchers are available at . They will be allocated to the Ötztaler Gletscherbahn GmbH & Co KG and by means of a print out over the voucher system, can be acquired after payment by credit card or online banking.
b)The vouchers are valid only after complete payment of the amount. The voucher value is calculated incl. VAT. The ordered, or purchased vouchers cannot be transferred into cash.
c)It is advisable for the customer to book and consequently pay for the voucher at a special internet cash point at the Öztaler valley station, or if necessary, at one of the allocated voucher suppliers. Business partners interacting with the Öztaler Gletscherbahn GmbH & Co KG will receive a protected access to the „voucher system“ and can consequently withdraw and collect payment for the purchased vouchers by means of a printed Barcode.
d) The voucher can only be exclusively allocated by the Ötztaler Gletscherbahn GmbH & Co KG, consummation is direct between the customer and the Ötztaler Gletscherbahn GmbH & Co KG, or in the event of consummation from the allocated business partners. If the complete value of the voucher is not consumed, the remaining amount from the total voucher value will be issued in the form of a newly issued voucher. A reimbursement from the Öztaler Gletscherbahn GmbH & Co KG is not possible. After redemption of the voucher, the valid General Terms of Business (Contract Terms and Conditions) of the Ötztaler Gletscherbahn GmbH & Co KG become effective for ski passes.
e) Purchase of vouchers is restricted to persons over 18 years of age.
f) The vouchers remain the property of the Ötztaler Gletscherbahn GmbH & Co KG until full and final payment has been received. Furthermore, the customer can not have the voucher at his disposal until the point of possible notification and carries the risk himself from the beginning of the payment to the possible notification of dispatch or electronic transmission, for any loss, destruction or deterioration.
g) Dispatch costs for postal delivery are the responsibility of the customer. For dispatch costs please see Dispatch Costs
h) Method and means of payment: Payment of the ordered vouchers can be made via credit cards, online banking or bank payment direct (pre payment).
i) With a click of the mouse you can choose between ordering a prepaid voucher and a ski pass voucher. With prepaid vouchers the layout of the voucher and the amount of its value from €20,- can be selected, as well as composing a dedication. With ski pass vouchers the chosen 1 to 6 day vouchers are each allocated to the shopping cart by a mouse click. In further steps with both variations personal contact and address data should then be added, and confirmed with the „continue“ button.. As the next step the mode of dispatch should be selected (by Mail or Post dispatch) and once again proceed with “continue”. Next, the selection for payment methods will appear. Within the „Download and Email immediate dispatch“ dispatch possibilities, you have the choice between credit card payment and online banking payment. Within Postal dispatch you have also the additional possibility of a l manual payment transfer (pre payment). Only once the button „pay“ is clicked, is the agreement completed. Up to this point the ordering process can be interrupted at any time.
j) Input error. The input during ordering can be corrected at any time by pressing the buttons „return“ or „change address“


3. Refund (Cancellation)
A refund of the voucher is possible if this is returned by recorded delivery within 14 days of receipt to the Öztaler Gletscherbahn GmbH & Co KG and no booking has taken place. On receipt of the voucher the amount will be transferred to the given customer bank account by the Öztaler Gletscherbahn GmbH & Co Kg. Only customers can use the right to return unsatisfactory products, for this purpose the customer is defined by the Austrian Consumerism Law.


4. Duration of Validity
The acquired prepaid voucher is valid for one year from issue. An extension of the validity is only possible exclusively by the Ötztaler Gletscherbahn GmbH & Co KG.

5. Liability

The Ötztaler Gletscherbahn GmbH & Co KG takes no responsibility for redemption of vouchers via the respective partner businesses. The customer uses this Website at their own risk. The Ötztaler Gletscherbahn GmbH & Co KG take no responsibility for damages which occur from use of this Website. The Ötztaler Gletscherbahn GmbH & Co KG also undertake no liability for discontinuity, technical failures, maintenance etc. The marketing association will ensure that any disturbances or failures are dealt with and repaired as soon as possible.

6. Data Protection

The Ötztaler Gletscherbahn GmbH & Co KG declares the appliance of the Austrian Data Protection Laws (DSG 2000). Furthermore, the marketing association declares that the received data from the customer will be kept confidential insofar as no legal tolerable reason for a transmission or publication of confidential or accessible data exists. Data such as credit card numbers, bank account numbers, name and address on payment with credit cards, will be transmitted via protected SSL circuit. The customer data will be processed by automation support. Promotional information will be received by the customer only with the exclusive separate approval from the Ötztaler Gletscherbahn GmbH & Co KG.

7. Regulation of copyright material

All news, communications, graphics, design and Logo from the marketing association Website serve exclusively for the customer's personal information. Use of which at one’s own risk. All data from this quotation benefit from the protection according to the provision of the copyright laws. Reproduction, copying and printing are permitted exclusively only for the purpose of a voucher order. Any usage beyond that exceeds the usual utilization and constitutes a breach of copyright.

8 .Court of Jurisdiction
For all disputes resulting from this Agreement, Austrian Law will be applicable plus the exclusive jurisdiction which has been agreed as the regional objectively competent Austrian Court for the domicile of the Öztaler Gletscherbahn GmbH & Co KG.
Place of jurisdiction is A-6450 Sölden


9. Other Stipulations
Differing, conflicting, or ancillary General 'Terms of Business will not be an integral part of the Agreement. Should any single stipulation in these General Terms of Business, whole or in part, be or become invalid, the validity of the remaining stipulations will not be affected.
All these contractual relationships concerning explanatory stipulations must take place in writing. With legal invalidity of individual stipulations of these General Terms of Business, the residual stipulations remain valid.
Notification and declaration of intent are legally effective and are effective up to written announcement of another address to the address given by the customer when ordering. The customer is legally bound on the conclusion of the Agreement to give all applicable and relevant data requested in the Agreement including changes in address, name, etc. Change of address must be notified immediately in writing. Failure to do so results in any written communication sent to the last known address, as sufficient and effective notification.
With false, incomplete or unclear data from the customer, the Öztaler Gletscherbahn GmbH & Co KG thereby holds the customer liable for all emerging costs and damages.